Synchronous Teledentistry

Real-Time Video Care

Deliver real-time care without physical visits. DentuluPro’s teledentistry enables video consultations to assess conditions, guide patients, and build trust. Live interactions help you make faster decisions and provide a more connected care experience from anywhere.

Smart Video Consults Dashboard Preview

Synchronous teledentistry

Review Care on Your Time

Synchronous teledentistry is the use of real-time, two-way audio and video technology to provide dental care at a distance. DentuluPro enables this through Video Consultations and Direct Connect.

256-bit

End-to-end encryption for live video

HIPAA

Real-time consultations compliant.

HD Video

High-quality, real-time visual clarity

99.9%

Reliable uptime for sessions.

HOW TO GET STARTED

Simple, Secure, and On Your Schedule

Synchronous teledentistry with DentuluPro mirrors in-office visits. Patients schedule a time, join securely, and connect with the dentist live. This interaction allows for immediate evaluation, clear communication, and faster decision-making, enabling you to address concerns and guide patients visually.

01
Book Time Slot

Patient books a video consultation time slot through the online portal. Available times shown in real-time.

Create Virtual Waiting Room
02
Join Secure Link

Both parties join at the scheduled time via secure video link. No downloads required - works in any browser.

Start Video Call
03
Live Consultation

Dentist and patient interact live, showing concerns, asking questions, and discussing treatment options in real-time.

AI Clinical Notes
04
Complete Visit

Dentist documents visit, prescribes if needed, and schedules follow-up. Patient receives summary automatically.

Prescription and Follow-up
Best Use Cases

Where Synchronous Care Works Best

Use live video visits when speed, clarity, trust, and real-time collaboration matter most.

Start Video Consultations
Emergency Triage

Ideal for acute pain, swelling, and time-sensitive concerns where patients need real-time direction on what to do next.

Complex Consultations

Best for treatment planning, deeper case discussions, and second opinions that benefit from live back-and-forth conversation.

Follow-Up Appointments

Use live check-ins for post-procedure healing, medication questions, and next-step guidance without requiring another office visit.

Patient Rapport

Great for new patients who need face-to-face connection, reassurance, and confidence before committing to care.

Specialist Referrals

Three-way live calls help coordinate care, align recommendations, and keep patients informed across providers.

Why Synchronous Teledentistry Works

Increased efficiency. Fewer admin tasks than in-person visits.

Decreased chair time. Shorter appointments, more convenience.

Improved patient compliance. Fewer cancellations or reschedules.

Serve wider geography. Reach rural or transport-limited patients.

Improved patient satisfaction. Studies show high acceptance.

Better access to care. Underserved populations benefit.

Increased revenue and production. See more patients virtually.

Improved work-life balance. Flexible scheduling.

Reduced exposure to communicable diseases. Safe, virtual care.

Live Consultations: Pros & Considerations

Real-time care builds trust and supports better outcomes.

Synchronous teledentistry enhances the patient-dentist connection through real-time interaction, ideal for complex cases and urgent concerns. Patients gain confidence by asking questions instantly. However, it requires both parties to be available simultaneously and may not suit simple inquiries. Technical reliability is crucial, as connectivity issues can disrupt the experience.

PROBLEM
×

01

Requires scheduling — both parties must be available.

connection flow
SOLUTION

With DentuluPro

Real-time interaction allows follow-up questions

PROBLEM
×

02

No-shows waste scheduled time.

connection flow
SOLUTION

With DentuluPro

Builds stronger patient relationships.

PROBLEM
×

03

Less efficient for simple questions.

connection flow
SOLUTION

With DentuluPro

Better for complex or urgent situations.

PROBLEM
×

04

Technology issues (bad connection, audio problems) can disrupt care.

connection flow
SOLUTION

With DentuluPro

Patients feel “seen” and cared for.

Powerful Video Consultation Tools

for Modern Dental Care

DentuluPro offers advanced synchronous teledentistry tools to boost efficiency, communication, and outcomes. Conduct secure video consultations with scheduling, reminders, and patient records in one place. Upgrade to Direct Connect for AI transcription, automated notes, and virtual waiting rooms. For complex cases, add specialists or caregivers via multi-party calls for collaborative care.

Video Consultations
Video Consultations

Scheduled 1:1 video calls with integrated scheduling, reminders, and patient records.

Direct Connect
Direct Connect

Advanced video with AI transcription, automated notes, and virtual waiting rooms.

Multi-Party Calls
Multi-Party Calls

Add specialists, caregivers, or interpreters.

Provider FAQ

Find answers to common questions about clinical implementation, billing, and regulatory requirements for dental sleep medicine.

Still have questions?

We help you set up DentuluPro configuring consultations and integrating workflows so your practice delivers seamless care.

Contact Support @ (888)-905-0226

Synchronous teledentistry refers to real-time, two-way audio and video consultations between dentists and patients. It closely mirrors an in-office visit, enabling immediate evaluation, clear communication, and faster clinical decision-making—without requiring physical presence.

DentuluPro uses 256-bit end-to-end encryption and is fully HIPAA-compliant, ensuring that all patient data and live video consultations remain private and secure.

In many cases, yes. Video consultations are more commonly reimbursable than photo-based submissions. However, coverage depends on your state regulations and payer policies. Many states expanded teledentistry coverage during COVID-19 and continue to support it.

Synchronous teledentistry is ideal for:
  • Emergency triage (acute pain, swelling, urgent concerns)
  • Complex consultations (treatment planning, second opinions)
  • Follow-up visits (healing checks, medication questions)
  • Patient relationship building (new patient reassurance)
  • Specialist referrals (multi-party coordinated care)

While highly effective, synchronous care requires both the provider and patient to be available at the same time. Missed appointments can impact scheduling efficiency, and technical issues such as poor internet connectivity may disrupt sessions. For simpler concerns, asynchronous (photo-based) consultations may be more efficient.

Neither is “better”—they serve different purposes. Synchronous (video) is best for complex cases and building relationships, while asynchronous (photo) is ideal for quick triage, efficiency, and lead generation. Most practices benefit from offering both.